Service and Support

Customer service excellence

At Tindo our dedicated customer care team is here to provide support for troubleshooting assistance, warranty support or any technical queries related to your residential or commercial Tindo Solar system. For personalised assistance, we encourage you to reach us during normal business hours which are 9 am to 5 pm ACST/ACDT.

To connect with one of our experienced team members simply give us a call. We are ready to address your specific concerns and provide effective solutions.

We understand that calling during business hours isn’t convenient for everyone. In that case, please take a moment to complete the form below. Your inquiry is important to us, and we will make it a priority to get back to you as soon as possible.

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Please be aware that our warranty support extends exclusively to Tindo Panels. Regrettably, we are unable to provide assistance for PV modules obtained from other manufacturers or suppliers.

While we are committed to doing our utmost to address your inquiry, it’s important to note that under certain circumstances, there may be associated charges or the necessity for support from our trusted partners to effectively resolve your concern. We appreciate your understanding and cooperation in ensuring the best possible resolution for your situation.

For further clarification or to discuss specific details related to your solar system, please don’t hesitate to contact our customer care team. We are here to assist you in any way we can and appreciate the opportunity to support your solar experience. Make a service enquiry call now.